The advice on this forum says search the Extra folder in the ‘CD’ drive - but I have now hidden it. (WD SmartWare Virtual CD Manager for Windows-v1.0.7.4)Īll seemed fine, but noticed that a driver has failed to install in my Device Manager for “WD SES Device USB Device”. Then downloaded and installed the utility to hide the WD CD which I have never needed.
I downloaded and installed the firmware update. I tried to fix this problem by coming to the WD web site and searching for software/firmware updates. I am trying to boot from my main hard drive, the WD drive only contains data and no trace of any OS, and that USB devices are configured BELOW IDE devices in the boot sequence in BIOS) Support for multiple devices One installation of the software supports up to three WD drives (My Book or My Passport drives with WD SmartWare software). (Edit : Please note that I am not trying to boot from the external WD drives. The WD SmartWare Icon appears on my desktop. (Booting just freezes - and on re-boot, Windows 7 auto repair fails to fix the problem, but normal booting without drive is fine.) Hi I have a WD passport that won't open I recently updated my Mac to OS Catalina, and I think that is the reason why. I have been having a problem where Windows 7 will fail to boot when the Passport drives are plugged in during a cold boot.